Exchanges on Full Price Ready To Ship orders:
Exchanges on orders purchased from our Ready to Ship collection are accepted within 10 days of receiving the item.
Though we do not accept returns, you may exchange your item for another piece or receive a credit toward a made to order garment.
- Postage is to be paid by the customer and it is required that all exchanges be sent via a tracked package.
- You must initiate & ship your item(s) within 10 days of receiving your order.
- In order to receive an exchange, all merchandise must be unworn and in saleable condition with tags attached.
- We provide tracked shipping & will refer to the "Date Delivered" as the first day of the 10 day exchange period.
- Exchanges requested after the 10 day period will not be accepted.
- Any items shipped after the 10 day period will not be accepted be sent back to the customer.
Exchanges On Sale Items
Returns & exchanges are not accepted on sale items. If there are questions or concerns about a sale item purchased please send an email to info@thestilllifeshop.com
